Shelli A. Ryan, APR, Fellow PRSA

Founder and Principal, The CX Blockchain Institute

Shelli Ryan founded The CX Blockchain Institute to provide BPOs and the entire CX industry access to an innovative, leading edge to revolutionize customer service delivery through blockchain. She is hired by mid-market and emerging BPOs and CX technology companies to lead multidiscipline teams in the Americas, Europe, and Asia-Pacific, providing critical growth strategies and services. With a successful 35 year track record as a strong entrepreneur and recognized leader in today’s international business environment, she is known for her ability to refine, focus and retool strategic initiatives, aimed at growth, sustainability and empowerment.