BSS Conference

09:30 - 09:45

Conference opening

09:45 - 10:00

Pomerania - the northern gateway for GBS in Europe.

10:00 - 10:30

Europe vs the rest of the world - where do FDI from the GBS and IT sectors go?

11:00 - 11:45

Sala ATeam Leaders - the strongest or weakest link in BSS?

11:00 - 11:45

Sala BExperience Management – ​​user/customer-centric approach at GBS

11:45 - 12:30

Sala AAre languages ​​still needed in BSS?

11:45 - 12:30

Sala BEvolution of the operating model

13:30 - 13:40

Sala ABlockchain in the service of GBS

13:30 - 14:15

Sala BHow GBS leaders leverage genAI and automation to optimize and innovate their operations  

13:40 - 13:50

Sala AAI in business

13:50 - 14:15

Sala ABlockchain and AI in BSS

14:45 - 15:30

Sala ATransformation of port and shipyard areas - economic and social impact.
New places for business and residents in line with the Work-Life Balance trend.

14:45 - 15:30

Sala BUpgrading GBS qualifications

15:30 - 16:15

Sala AThe hottest BSS locations in the world in 2024

15:30 - 16:15

Sala BGBS Head vs. Site Lead.

16:15 - 16:30

Summary of the conference